Refund & Returns Policy
If for any reason you are not satisfied with your purchase please contact us at info@platinumgreen.com.au so that we can resolve any problems.
All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. Platinum Green will not be responsible for parcels lost or damaged in transit if you choose not to insure.